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05/17/2010
Consumers are taking their complaints online and your Better Business Bureau advises that responding to complaints is necessary if a company wants to maintain a reputation for great customer service
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05/03/2010
Even though consumers are more likely to use a small business that has a Web site, most small businesses still haven’t taken the time or money to create one. Better Business Bureau recommends that small business owners ask themselves four questions to help decide whether building a Web site should become a top priority.
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04/01/2010
A Federal rule goes into effect April 22 to limit the risk of lead poisoning from renovations to older buildings. The Better Business Bureau warns contractors and DIY landlords that failure to meet new standards will result in fines.
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03/01/2010
Data breaches at businesses are on the rise. Better Business Bureau recommends that small business owners take steps to protect their data and also develop a plan of action if a breach does occur.
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01/04/2010
One New Year’s resolution that many small business owners are making is to increase their use of social media to promote their business online through sites like Facebook, MySpace and Twitter.
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11/02/2009
Office morale can dip as employees face uncertainty about their jobs. Better Business Bureau offers guidance for small business owners on how to keep office morale high in a tough economy.
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09/29/2009
Employers play a vital role in preventing the spread of the H1N1 virus and Better Business Bureau offers the following advice to bolster the workplace against the threat of flu this winter.
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09/04/2009
Businesses are increasingly becoming victims of “friendly fraud” - fraud carried out by customers to get items free of charge.
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06/30/2009
While businesses find it increasingly more difficult to qualify for loans and lines of credits, small business owners are resorting to applying for loans from behind the façade of shelf corporations. Better Business Bureau is advising small business owners that, as tempting as these schemes sound, using a shelf company in order to misrepresent your credit worthiness to a bank could be considered loan fraud.
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06/03/2009
Creating an effective advertising strategy isn’t just about where and when ads are placed, but also what claims are being made.
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03/02/2009
On February 17, President Obama signed into law the American Recovery and Reinvestment Act—an economic stimulus plan totaling $787 billion in federal spending and tax cuts. For small business owners who don’t want to wade through the actual document, Better Business Bureau offers a summary on some items in the stimulus package that might benefit them.
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09/04/2008
Everyone is aware of the threat of personal identity theft, but identity thieves also prey on businesses. Recent studies cite more than eight million Americans as ID theft victims, with nearly $50 billion in annual losses, but the most sophisticated identity thieves are now pursuing even bigger payoffs by targeting businesses. Better Business Bureau is offering advice on how to avoid the different forms of business ID theft, as well as guidance for small business owners if their company’s identity has been compromised.
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06/30/2008
Despite unrest in economic markets around the globe, advertising spending worldwide is forecasted to reach $600 billion this year, a 20 percent increase from $500 billion in 2006. Major corporations like Proctor & Gamble ($5.2 billion), AT&T ($3.2 billion) and General Motors Corp. ($3.0 billion) spend billions every year to cultivate and protect their brand – and with good reason. A company’s brand helps differentiate it from competitors, build loyalty among customers and solidify its credibility. Cultivating an image and position isn’t just for large corporations though, and Better Business Bureau is offering advice for small business owners on how to get an edge through branding.
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12/14/2007
This advisory is intended as a general explanation of the nature and functions of music performing rights organizations. It is designed to help businesses that use music in any way in their dealings with the public to understand their rights and obligations under the copyright law. Information presented here is not intended to be legal advice and should not be considered as a substitute for legal counsel on specific copyright issues.
This advisory is intended as a general explanation of the nature and functions of music performing rights organizations. It is designed to help businesses that use music in any way in their dealings with the public to understand their rights and obligations under the copyright law. Information presented here is not intended to be legal advice and should not be considered as a substitute for legal counsel on specific copyright issues.
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11/05/2007
Start With Trust. The Council of Better Business Bureaus is telling consumers to do just that through a new brand and public outreach campaign. Launching nationally today and in local markets in the next several months, the effort will promote how BBB can help consumers make better choices and more informed pre-purchase decisions.
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