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08/03/2012
Whether you are a student looking for a place to live or your job has transplanted you somewhere new, searching for an apartment can be a daunting task. Better Business Bureau receives hundreds of complaints against apartment complexes every year, consistently placing the apartment industry on BBB’s top 25 list of most complained about industries.
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05/17/2010
Consumers are taking their complaints online and your Better Business Bureau advises that responding to complaints is necessary if a company wants to maintain a reputation for great customer service
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05/17/2010
We live in an era of unprecedented expansion in the collection, dissemination and use of consumer data. As you probably know, most consumers are becoming more and more aware of identity theft.
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03/01/2010
March 7 is the kickoff to National Consumer Protection Week (NCPW) and Better Business Bureau is a proud supporter of this nationwide effort to educate the public on how to become savvier consumers.
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03/02/2009
On February 17, President Obama signed into law the American Recovery and Reinvestment Act—an economic stimulus plan totaling $787 billion in federal spending and tax cuts. For small business owners who don’t want to wade through the actual document, Better Business Bureau offers a summary on some items in the stimulus package that might benefit them.
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02/12/2009
According to an annual report released today by Better Business Bureau, consumers filed 891,540 complaints against North American businesses in 2008, reflecting a seven percent increase over the previous year.
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02/04/2008
For those people looking to find the man or woman of their dreams, Better Business Bureau (BBB) warns that complaints against matchmaking and online dating services are on the rise and many consumers across the U.S. have gone looking for love but only found a headache.
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12/28/2007
Complaints received by Better Business Bureau for fitness clubs have increased more than 90 percent in the last 5 years. And according to a new analysis conducted by BBB, the most common complaints consumers have about fitness clubs focus on two related areas, contract disputes (41.5 percent) and billing issues (31.7 percent). BBB has also seen a rise in complaints about fitness centers that sold memberships, only to go out of business a few weeks later (15.1 percent), leaving disgruntled customers behind trying to recoup their advance payments.
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12/28/2007
Nearly 75 percent of Americans envision themselves debt-free, excluding mortgages, at some point in their lives according to a recent survey by LendingTree, but only half said they have a plan for how to get there. If your New Year’s Resolutions include getting out of debt, Better Business Bureau has advice to help you achieve that goal.
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