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04/26/2013
April 26, 2013- Jacksonville, FL BBB Serving Northeast Florida & the Southeast Atlantic has received several calls from concerned consumers who have unexpectedly received checks from a Rust Consulting. According to the Office of the Comptroller of the Currency and the U.S. Department of the Treasury these are legitimate checks that have been sent to borrowers whose homes were in any stage of the foreclosure process in 2009 or 2010 and whose mortgages were serviced by one of the following companies, their affiliates, or subsidiaries: Aurora, Bank of America, Citibank, Goldman Sachs, HSBC, JPMorgan Chase, Metlife Bank, Morgan Stanley, PNC, Sovereign, SunTrust, U.S.Bank, and Wells Fargo.
The Office of the Comptroller of the Currency suggests borrowers with questions regarding payments should contact the Paying Agent-Rust Consulting, Inc at 1-888-952-9105.
To read the full press release issued by the U.S. Department of the Treasury click here.
To check the reliability of a company
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03/14/2013
March 14, 2013- BBB Serving Northeast Florida & the Southeast Atlantic has been alerted that a local Accredited Business has become an apparent victim of ID theft. Company President, Scott Marion contacted BBB to let us know scammers are purportedly calling consumers saying they represent his company All N One Check Advance informing consumers that they have been approved for a loan. They then ask for an advance fee for the loan to be loaded onto a prepaid Visa card. Once the consumers give the information on the Visa gift card to the scammers, the money loaded onto the card is gone and no loan is given. When trying to contact the phone numbers that the scammers have contacted consumers from, an automated message is given letting consumers know that the number is not accepting phone calls.
Scott advised BBB he does not conduct business via telephone and does not request prepaid credit cards. He has issued an alert on his business website. Scammers are capitalizing on his A+ rating wi
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02/13/2013
Have you received a call from Microsoft claiming that errors or warnings have been found on your account? If so, it's a scam.
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01/31/2013
January 31, 2013 Jacksonville,FL BBB serving Northeast Florida and The Southeast Atlantic has received numerous inquiries about a company calling themselves SVF Solutions Corp. Inquirers allege that they have received an acceptance letter postmarked Madrid, Spain with a check in the amount of $1993.50 enclosed for mystery shopping services from the company. The letter informs consumers that they will be working as a Consumer Service Evaluator and instructs them to go to the company website www.svfsolutions.com to activate the check they have received and deposit it into their account. Consumers have reported difficulty with the website, and BBB received an error message upon our attempt to log on to the website. The phone number listed on the acceptance letter from SVF Solutions Corp. (904- 425-7357) plays a recording stating that the website has been changed to www.svfsolutionscorp.com. This website has fields to enter a job ID # and password, which are located on the mailing from t
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01/17/2013
Jacksonville, FL, Thursday January 17,2013-BBB has received numerous calls from consumers concerning a local business, Home Renovations, trying to discern whether the business is temporarily closed or if it is out of business. Consumers who have contacted the BBB informed us that while the merchandise is still in the store, there is a sign on the storefront stating that they are closed with no other information. When you try calling the phone number (904) 781-0127) a recording comes on stating you have reached a number that is disconnected or no longer in service. The website for the company, www.homerenovationsjacksonville.com,was never completed.
BBB has tried to find out more information about the company and its ownership with no luck. Searching the Florida Department of State Division of Corporations returns no results, the same for the Duval county local business tax search. BBB checked with the Florida Department of Business & Professional Regulations and did not find a match
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01/09/2013
January 9, 2013 – Jacksonville FL The Better Business Bureau serving Northeast Florida & the Southeast Atlantic has received multiple complaints against a company purported to be selling auto accessories online. The business website, www.diselgang.com, lists pages of inexpensive auto accessories all with the promise of free shipping. Complainants allege though that they never ordered anything from this company. The amounts the company is charging are very small and range from $6 -$11. Amounts that may be overlooked very easily when going over your monthly expenses. When pursuing a refund the consumers hit a dead end and contact the BBB to voice their concerns. We have taken this very seriously and done an investigation of our own. Here is what we have found:
Despite the website listing a contact number with a 904 area code, www.diselgang.com is not located in Jacksonville, FL. The website, which has only been active for 3 months, is registered to an individual in Chelyabinskaya, Russ
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12/19/2012
The Naughty List
What is Naming Names about? Ethics and accountability. The Better Business Bureau seeks to advance marketplace trust by holding both BBB Accredited and non-accredited businesses accountable for their actions. Naming Names calls companies out by name for not answering consumer complaints. The following businesses had two or more unanswered complaints for the month of November.
Northeast Florida Region
4NameSakes.com
Amershop.net
Appliance Wholesalers
BladeZ Scooters
Fort White Fencing and Construction
Kickbacks Gastropub
L & S Delivery, LLC
LifeShield Security Inc.
Light Power Solutions, LLC
Motor Maxx
Southern Green Lawn Care
United Tax Relief
Southeast Georgia Region
Cybermoon Emporium
The Schmitthenner Armory
Beaufort/Hilton Head Region
Concrete Pavement & Repair, LLC
The Nice List
Our BBB offers customers the chance to write reviews about companies they’ve worked with. These are the BBB Accredited Businesses that have received posit
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12/03/2012
Jacksonville,FL-BBB Serving Northeast Florida and the Southeast Atlantic is issuing an urgent scam alert. We have reason to believe Irish Travelers are in our area and are taking advantage of consumers. We have received several phone calls about this group. They are soliciting door to door using misleading sales tactics, i.e. the estimate was per square foot not for the entire job. If you believe you are a victim or have been solicited by the Irish Travelers please contact your local law enforcement agency.
Beware f the following:
• an unsolicited knock on the door offering to do some job around the house;
• an unmarked truck or van with out-of-state tags;
• workers with no business identification, local address or telephone number;
• asking upfront for payment or fees, or accepting cash only;
• no contracts to sign or estimates given;
• an older man who does the talking while the younger men work the job.
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11/19/2012
The Naughty List
What is Naming Names about? Ethics and accountability. The Better Business Bureau seeks to advance marketplace trust by holding both BBB Accredited and non-accredited businesses accountable for their actions. Naming Names calls companies out by name for not answering consumer complaints. The following businesses had two or more unanswered complaints for the month of October.
Northeast Florida Region
All American Steel Buildings, Inc.
All the Time Auto, Inc.
Allen, Lewis & Associates
Amershop.net
Appliance Wholesalers
Auto Depot, Inc.
Edward Colleton Cleaning Service
Five Star Fairings
Howard Roofing & Home Improvements
Just Fitness
LifeShield Security Inc.
Mann's Roofing & Waterproofing LLC
Mediastream Communication Services
Motor Maxx
Saddlery USA Equestrian Centre
Save on Salon Products
Southern Green Lawn Care
Streamline Xpress
Tina Edmonds RV Rental
United Tax Relief
Val-U-Car
Winn Dixie Stores, Inc.
Southeast Georgia Region
Keu
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10/30/2012
October 30, 2012-Jacksonville,FL- BBB Serving Northeast Florida & the Southeast Atlantic has received notification about a scam using local business addresses targeting consumers. Consumers have reported receiving a mailing containing a money order along with a letter referencing an Online Survey/Evaluation they purportedly received a few days earlier. The letter thanks the consumer for a quick response and further states that enclosed is a money order from one of their “ AGENTS”. The money order has a large amount of money entered on it but no names have been entered. The letter goes on to state “ IF THIS LOOKS LIKE A SURPRISE PLEASE CHECK YOUR EMAIL (INBOX AND BULK/SPAM FOLDERS ESPECIALLY) BEFORE READING FURTHER.”
Consumers then are instructed to enter a specific name and address in the “From” section of the money order (the address provided is actually the address for Shands Hospital Jacksonville) and their own name in the “Pay To” section. Then consumers are told to take to t
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09/19/2012
There are several variations ofa fake "FBI" email making the rounds. One version, signed by “Special Agent Terry Williams,” supposedly comes from the Anti-Terrorist and Monetary Crimes Division.
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09/04/2012
September 4, 2012 Jacksonville, FL The BBB serving Northeast Florida and The Southeast Atlantic has received multiple complaints against a company calling itself The Closeouts Center, Inc. The company website, www.closeoutscenter.com claims to sell bulk lots of cosmetics, toys and appliance for export overseas and for pennies on the dollar. Complainants stated that deposits for these purchases were made by bank to bank transfers in amounts ranging from $1000 to over $20,000. After sending the company the funds, no products have been received and they have been unable to contact the company.
The invoice sent to the complainants for payment lists the company address as 18 E. River St., Savannah, Ga. This is actually the address of a restaurant that has no affiliation with The Closeouts Center. The website referenced above lists the company’s distribution center at 1500 Beville Rd, Daytona Beach, Fl. The address is actually a strip shopping mall.
Neither the City of Daytona Beach n
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08/28/2012
BBB serving Northeast Florida & the Southeast Atlantic reminds you to do your homework before hiring a contractor in the wake of Hurricane Isaac. Many contractors are reputable; however, some unethical operators may attempt to take advantage of storm victims. Here are some quick tips:
Check the reliability of a company with the BBB first.
Obtain at least three estimates. Make sure that the estimates are itemized and the same work and variations should be noted.
Ask for the license number and verify with the Florida Department of Business and Professional Regulation, Georgia State Licensing Board for Residential and General Contractors, South Carolina Department of Labor, Licensing and Regulation depending on your location.
Have a written contract for your repairs and understand it thoroughly before you sign. Be certain the contract includes the contractor’s name, street address, telephone number and state license number.
BBB advises you to be wary of businesses:
soliciting do
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08/23/2012
Chicago, IL- August 23, 2012- With the start of a new school year comes the filling out of many different types of paperwork including: emergency contact cards, healthcare forms and registration documents. The Better Business Bureau serving Chicago and Northern Illinois (BBB) warns it is important to be aware that this information can be misused by the wrong individual to commit fraud.
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08/20/2012
BBB offers tips for wildfire victims as well as donors during this wildfire season.
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